At SS Swagruha Foods, we are committed to delivering your favorite traditional foods with care and efficiency. Please review our shipping and delivery terms below.
1. Order Processing
- Orders are processed only after successful online payment.
- Once the payment is confirmed, we prepare your items and dispatch them within 1–2 business days.
- Orders placed on weekends or public holidays may be processed on the next working day.
2. Delivery Charges
- Delivery charges are to be borne by the customer.
- Shipping rates may vary depending on the location, order size, and courier service charges.
3. Domestic Delivery (India)
- We deliver across most cities and towns in India via reliable courier partners.
- Delivery timelines typically range from 2–7 business days, depending on the location.
- You will receive a tracking number once your order is shipped.
4. International Delivery
- We do offer international shipping to select countries.
- International delivery charges are calculated based on the weight of the package and the destination country.
- Delivery timelines may vary significantly due to customs, import duties, or local courier delays.
- The customer is responsible for any additional import duties or taxes, if applicable.
5. Delivery Delays
- While we strive for timely delivery, delays may occur due to unforeseen circumstances such as natural calamities, strikes, public holidays, or courier issues.
- We appreciate your understanding in such situations and will provide support to track and resolve your shipment concerns.
